Bait Return Policy – GM Bait & Tackle Company
We want you to be as thrilled with your fishing gear as we are in sending it to you. Of course, if you are not satisfied with your GM Bait & Tackle Company (gmtackle.com) website purchase, our Return Policy offers returns for a refund within 30 days of your order. To be eligible, your items must be unused, and returned in their original packaging. In addition, see the criteria to ensure our Bait Return Policy are met.
In general, if your purchase was at an authorized dealers or resellers within the GM Bait & Tackle Company family of brands, their return policies apply. Contact them directly for details on how to process a return. Purchases made on any of our GM Bait & Tackle Company brand websites, process your return from the website where you made the purchase.
Requesting a Bait Return
Is Your Item Eligible for a Free Return?
Most items are eligible for a free return. To be eligible, items must meet the following criteria as outlined in the Bait Return Policy:
- Firstly, your product must be related to a gmtackle.com website order.
- Secondly, merchandise must be non-customized, unused, undamaged, and returned in its original packaging.
- Also, GM Bait & Tackle Company does not offer returns on products purchased outside of gmtackle.com. For products purchased from authorized dealers or resellers within the GM Bait & Tackle Company family of brands, their return policies apply. You should contact them directly for more information.
- All returns must be processed through our Returns Portal within 30 days of the original purchase. Once approved, a pre-paid shipping label will be provided.
- All returns must have a packing slip provided. A packing slip will be provided to you upon submitting your return request.
- All returns must be dropped off at a UPS drop-off point.
Return Process
we’ll notify you by email when we receive your return. Refunds are processed with 10 business days. Consequently, times may increase during peak holiday periods. Refunds are returned to the original form(s) of payment used for the purchase. GM Bait & Tackle Company does not offer store credit or gift cards in exchange for returned products. Additionally, shipping costs or handling fees from the original gmtackle.com website order is non-refundable. At this point, GM Bait & Tackle Company does not “price match” with dealers or competitors as part of our Bait Return Policy.
Shipping Your Return
Follow these guidelines to avoid issues with your return:
- Pack your item securely to ensure there is no damage to the returned product during transit.
- Also, use the original product packaging or your own. To ensure proper routing, make sure any labeling referencing old shipping information and tracking numbers is completely removed or covered.
- Insert any related paperwork inside your box. We will provide a packing slip to include with your return. DO NOT write your order number directly on the product as this may disqualify you from receiving your refund.
- Securely attach your return label to the package. You will receive your prepaid shipping label once you submit your return request.
- Ship your return based on the shipping label provided. Retain a copy of your drop-off receipt and tracking information for your records.
- Finally, if you do not have access to a UPS drop-off location, or if you choose to use your own shipping provider, please include original order information or the return RMA number inside the box. Do NOT write directly on the product. Select a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.